示意图族级模板(⑥ 区块)

PIN-3468 · 9 套模板覆盖 38 个内容单元 —— 同族换文案与局部图元,不逐类型从零画
图内标注一律英文(内容模型 P7);🟢 = 合规态 / 🔴 = 缺陷态 / 🟡 = 阈值线;颜色不单独承载语义,必须同时有 ✓ ✕ 图形

模板 1 · A 时间轴型

适用:A1 Not on-time · A2 Pickup Accuracy · A3 Missing identifier · A5 Direct Imports | 变体方式:换缺陷点位置 + 阈值文案

Prepaid Delivery window PO issued Carrier must book ≥ 24 h before window ends Scheduled arrival outside window 3% COGS Collect Ship window Submit routing ≥ 48 h before window ends Freight-ready date in window Freight-ready date outside window FC arrival 12-week compliance · waiver at 95% (EU: defect ≤ 5%)
变体说明 A2 换成 5:00 p.m. local, day before 截止线 + TL 90 min / LTL 30 min 装载沙漏;A3 改为 ASN ↔ Appointment 的标识匹配连线;A5 改为双轴(Late Booking 提前天数条 Ocean 14d / Ground 7d / Air 3d + Late Shipment 的 ECDD 落点)。

模板 2 · A4 状态机型

适用:A4 Appointment Accuracy(独有) | 三个 root cause 各高亮一条分支

Appointment confirmed T − 24 h · cancellation & reschedule deadline Arrival grace period Scheduled arrival LIVE @1DC = ±30 min | LIVE @non-1DC = ±60 min (symmetric) DROP = drop window only (shaded) · no late tolerance Cancel after T − 24 h Late Appointment Cancellation Reschedule later after T − 24 h every change = a separate defect Arrive outside grace band too early or too late TL $250 · LTL $90 per defect · charged at Appointment ID EU: £250 / £90 ✓ Amazon-initiated → exempt ✓ Prepaid shipments only

模板 3 · B 数量对账型

适用:B1 PO Not Filled · B2 Overage · B3 Down Confirmed | 变体 = 哪两根柱子产生差额

B1 · PO Not Filled — Confirmed > Shipped Ordered Confirmed Shipped / paid unshipped units 5% COGS per unshipped unit B2 · Overage — Shipped > Ordered Ordered Confirmed Shipped / paid overage units 100% COGS EU · B1 B2 B3 — waived when 12-week average defect rate ≤ 5% NA · B2 B3 — “No exceptions.” 100% compliance required
变体说明 B3 在本图基础上叠加时间轴:Ship window start+5 business days(黄色截止线)→ Ship window end,并画第二条轴表示 Direct Import / Domestic Long Lead 的截止点在 Ship window end
大区差异必须画进去:底部豁免条带按大区切换渲染 —— NA 的 B2/B3 是红色"无豁免",EU 是绿色"12 周 ≤5% 豁免"。

模板 4 · C 阈值刻度型

适用:C1 Rejected PO Rate(独有) | 双条件 AND 逻辑 + 品类适用范围 + 单量阈值

Applies to these categories only Baby · Beauty · Grocery · Health and Personal Care · Luxury Beauty Outside these categories → no chargeback Minimum ordered units · last 12 months Luxury Beauty       1,000 Baby · Beauty · Grocery  5,000 Health and Personal Care 10,000 Below threshold → exempt Confirmation rate · both must fall below 80% 80% threshold This PO — 70% Trailing 13 weeks — 70% AND Both below 80% 3% COGS on units above the 20% rejection threshold Hard rejection code → no chargeback (but Amazon stops ordering the product) Soft rejection code (temporary issue, e.g. out of stock) → chargeback applies

模板 5 · D ASN 数据流型

适用:D1–D7 · G7(同源) | 变体 = 高亮哪个字段 / 哪个时点

Carrier pickup shipment departs ASN / EDI 856 Quantity ✕ PRO / BOL Expiration date LP label FC receiving auto-receive PO: 2 cases vs ASN: 16 each Unit of measure mismatch Submission timing ≤ 30 min after pickup ≥ 6 h before FC arrival after arrival → Late ASN Fee model differs by region NA — 1% / 3% / 5% by compliance rate EU — flat amount per defect
变体说明 D2 高亮时点条(Late ASN);D3 改为 ASN ↔ Appointment 的 PRO/BOL 匹配连线;D4–D7 换成效期轴(见模板 6 附图)。

模板 5b · 效期轴(D4–D7 共用底图)

适用:D4 Missing · D5 Invalid · D6 Min shelf life · D7 Expired | 变体 = 高亮不同区段

Expired < 30 days 30 – 90 days > 90 days — compliant receipt date 30 d 90 d D7 Expired Product NA 100% PCOG + $2/unit — same at every compliance tier UK GBP 1.50/unit + 85% PCOGS | Eurozone — not published D6 Minimum Shelf Life Not Met NA 2% / 4% / 6% PCOG | UK GBP 1.50 | DE·IT EUR 1.70 Prevention target — ship with > 90 days remaining
⚠ 大区差异 欧元区(DE / IT / FR)的 Receiving accuracy 费率表没有"已过期 / 不足 30 天"两行,D7 在欧元区走费率回退提示;FR 更是整个效期类条目都没有。图中费率区需按市场条件渲染。

模板 6 · E 商品包装型

适用:E1–E12(12 个单元) | 变体 = 换包装要素与阈值标注

✓ Compliant product scannable sealed Bag thickness ≥ 1.5 mil Opening ≥ 5 in → suffocation warning Bag within 3 in of product One visible barcode only ⚠ WARNING: To avoid danger of suffocation, keep this plastic film… ≤ 3 in beyond product ✕ Defect product exposed ✕ not sealed ✕ barcode blocked ✕ thickness below 1.5 mil ✕ no suffocation warning ✕ bag > 3 in oversize ✕ multiple barcodes visible US $0.85 / $1.50 oversized CA 1.22 / 2.15 CAD | UK £0.30 / £0.66
变体说明 E2 换胶带封口;E4/E5/E6 换气泡膜(标 2 layers min + 3-ft drop test,E5 画剖视图突出内部部件分隔);E7 换条码(标 ANSI grade B+ / GS1);E8 换六面纸盒(标 >10 lb → double-wall);E9 换套装(Sold as set 标 + 单一条码);E10 换黑色不透明袋;E11 换瓶盖封条(附决策树,见模板 7);E12 换收缩膜。
⚠ EU 版必须去掉英制阈值标注(1.5 mil / 5 in / 3 in),改为 ⑤b 指引卡。

模板 7 · F 认证流程型

适用:F1 SIOC / SIPP(独有) | E11 Cap seal 的决策树复用同一判定链样式

Dimensions or weight > 18×14×8 in / 20 lb (EU > 45.5×34×26.5 cm / 12.3 kg) In an excluded category? hazmat · Fresh/Pantry/Media · below min size · low volume · nested Actual weight ≥ 50 lb? NA only — EU has no weight ceiling SIPP certified? Tier 1 FFP or Tier 2 SIOC ✓ Exempt ✓ Excluded ✓ No charge ✕ Every unit Rate by shipping weight · NA 4 tiers 0–10 lb $1.80 10–<20 lb $2.40 20–<30 lb $3.20 ≥ 30 lb $4.40 EU 5 tiers 0–3 kg £1.20 / €1.40 3–<9 kg £1.60 / €1.90 9–<12 kg £2.20 / €2.60 12–<15 kg £2.80 / €3.30 ≥ 15 kg £4.30 / €5.00 Shipping weight = max(unit weight, L×W×H ÷ divisor) · NA 139 | EU 5000 Certified — no charge 60-day grace period Charges resume Decertified → re-certify with a new ISTA-6 SIPP test report within the grace period Dispute evidence = case ID from Selling Partner Support — not packaging photos

模板 8 · G 纸箱型

适用:G1–G5 | 变体 = 换缺陷点(条码 / PO 标 / 重量 / 尺寸 / 内容物对账)

G3 Overweight multiple units warning label ×4 sides NA > 50 lbs → $25 EU > 23 kg → £1.05 / €1.25 EU only · 15–23 kg without label = separate defect ✓ Single unit heavier than the limit → exempt G4 Oversized any side over the limit NA IXD/Sortable 36×25×25 in | TNS 48×29×25 in → $25 EU > 63.5 cm any side → £2.30 ✓ Single non-collapsible unit larger than the limit → exempt G5 Carton Content Accuracy ASN says ASIN-A × 10 Received ASIN-A × 6 ✕ ASIN-B × 4 ✕ Shortage NA $1.67 | EU €0.75 / £0.64 Unexpected item overage NA $1.67 | EU €0.22 / £0.19 Unexpected quantity overage NA $1.67 | EU €0.30 / £0.26 Case pack defect NA $1.67 | EU — not listed

模板 9 · G6 / G7 标签-ASN 匹配型

适用:G6 Label compliance · G7 ASN compliance(与 D 族同源) | 变体 = 缺陷在标签侧还是 ASN 侧

Physical — pallet / box labels ✓ one SSCC · 20 digits ✓ text + barcode ✕ duplicate same type ASN record LP label SSCC-…001 PO    PO-12345 Quantity 120 Expiry  2027-Mar-01 ✕ LP label reused within same ASN ✕ structure / quantity mismatch ✕ late / pending / missing ASN matched no match NA — tiered by 12-week compliance rate > 95% → 2% PCOG | 70–95% → 4% PCOG | < 70% → 6% PCOG Expiry < 30 days = 100% PCOG + $2/unit — same at every tier EU — flat amount per defect, no tiers Label defect UK GBP 0.12 | Eurozone EUR 0.14 ASN defect  UK GBP 0.25 | Eurozone EUR 0.30
⚠ 同源提示 G7 与 D 族(ASN accuracy)是同一业务的新旧两代 —— Amazon 2025-10-06 把 ASN accuracy 重组到 Receiving accuracy 之下。抽屉顶部需展示历史说明,避免客户以为是两种扣款。

模板 10 · H2 检查清单型

适用:H2 Rejected delivery(独有 · EU only) | 13 条拒收情形归为 5 组

delivery at FC dock Pallet & load Flat full layers · no broken pallets Shrink wrapped · > half pallet must be palletised Stack height Single ≤ 1.7 m · Double ≤ 3 m Routing Hazmat → Hazmat FC | Food → Food FC Spirits ≤ 69% alcohol Timing Arrive within 30 min of appointment Access & paperwork Accessible for unloading · not tampered Delivery paperwork included Unforeseen event? Notify the FC bookings team immediately → rescheduled instead of rejected ✓ All pass → Accepted no chargeback ✕ Any fail → Rejected refused at your expense £425 per non-compliance

模板覆盖对照

模板覆盖单元数量
1 · A 时间轴型A1 A2 A3 A54
2 · A4 状态机型A41
3 · B 数量对账型B1 B2 B33
4 · C 阈值刻度型C11
5 · D ASN 数据流型(含 5b 效期轴)D1 D2 D3 D4 D5 D6 D77
6 · E 商品包装型E1 – E1212
7 · F 认证流程型F1(E11 决策树复用样式)1
8 · G 纸箱型G1 G2 G3 G4 G55
9 · G6/G7 标签-ASN 匹配型G6 G72
10 · H2 检查清单型H2(H1 用模板 1 变体)2
合计10 套模板38