This chargeback occurs when you down confirm a PO-ASIN quantity after the down-confirmation cutoff — which cutoff depends on the PO type:
Standard POs — after five business days from ship window start date
Direct Imports and Domestic Long Lead POs — after ship window end date
Domestic Long Lead PO = orders whose lead time from order date to ship window end date exceeds 30 days, fulfilled by non-import vendors.
2 What triggers it & how to prevent it Final composition for this type
Ship window start+5 business daysShip window end3% COGS
✕ What triggers it
Quantity reduced after 5 business days from ship window start (standard POs)
Quantity reduced after ship window end date (Direct Import / Domestic Long Lead POs)
How it is calculated : Difference between the latest confirmed quantity before the cutoff and the latest down-confirmed quantity after it.
Effective 2026-07-13, down confirmation chargebacks appear on Direct Import and Domestic Long Lead POs for visibility only — you will not be charged. Actual charges take effect 2026-10-01. A PO type field was added to the Operational Performance dashboard to identify these POs.
Internal note — not shown in product上条原稿标为 "📌 NA 生效时间表"，但 UK 源页含完全相同的说明 → 已改为 NA/EU 共享内容。
✓ How to prevent it
Reduce quantities within five business days of the shipping window start. For a window starting Monday, submit changes by Friday end of day
For Direct Import / Domestic Long Lead POs, reduce quantities before the ship window end date. If the window ends Friday, the down-confirmation window ends Friday end of day
Review POs promptly upon receipt
Designer note (internal)
Two timelines, one fee. Lane 1 (standard PO) marks Ship window start → +5 business days (amber cutoff line) → Ship window end; lane 2 (Direct Import / Domestic Long Lead) puts the cutoff at Ship window end. Before the cutoff is green, after it is red. Because the charge is identical for both PO types, the two red blocks feed one shared 3% COGS widget on the right instead of printing the rate twice — same construction as A5 Direct Imports.
The exemption band at the bottom is authored as region-scoped groups (see diagrams/CONVENTIONS.md), so each tab shows only its own rule (NA = no exceptions, EU = 12-week ≤ 5% waiver). Cross-region comparison stays in the internal notes.
3 Chargeback fee
Penalty
3%
of COGS on the chargeback quantity
Exemptions
None
quantity changes must land within 5 business days of the hand-off window start
3% of cost of goods sold for the chargeback quantity
Internal note — not shown in productNA 与 EU 费率相同（均为 3% COGS），因此示意图中两条 PO 轨道汇入同一个扣费 widget，不重复标两次费率。大区差异只在豁免条款，见 4。
4 Official exemptions
⚠️ No exceptions — requires 100% compliance within five business days from the start of the hand-off window for quantity adjustments; for Direct Imports and Domestic Long Lead POs, within the hand-off window end date.
Internal note — not shown in productNA 无豁免 / EU 享 12 周 ≤5% 豁免 —— 已按大区分别渲染：示意图底部豁免条与正文都只出本 tab 大区的条款，不再在同一页并列两个大区（用户评审 2026-09-07）。
5 Documents required for dispute
Provide evidence that you reduced the quantity on time :
PO confirmation — EDI 855 or PO dashboard download
Any document showing both the PO ID and ASIN ID
Internal note — not shown in productCS Excel 另列 "Documentation of any approved extensions"，AVC 未列此项 → 若保留须标 ⓘ Not published by Amazon。
This chargeback occurs when you down confirm a PO-ASIN quantity after the down-confirmation cutoff — which cutoff depends on the PO type:
Standard POs — after five business days from ship window start date
Direct Imports and Domestic Long Lead POs — after ship window end date
Domestic Long Lead PO = orders whose lead time from order date to ship window end date exceeds 30 days, fulfilled by non-import vendors.
2 What triggers it & how to prevent it Final composition for this type
Ship window start+5 business daysShip window end3% COGS
✕ What triggers it
Quantity reduced after 5 business days from ship window start (standard POs)
Quantity reduced after ship window end date (Direct Import / Domestic Long Lead POs)
How it is calculated : Difference between the latest confirmed quantity before the cutoff and the latest down-confirmed quantity after it.
Effective 2026-07-13, down confirmation chargebacks appear on Direct Import and Domestic Long Lead POs for visibility only — you will not be charged. Actual charges take effect 2026-10-01. A PO type field was added to the Operational Performance dashboard to identify these POs.
Internal note — not shown in product上条原稿标为 "📌 NA 生效时间表"，但 UK 源页含完全相同的说明 → 已改为 NA/EU 共享内容。
✓ How to prevent it
Reduce quantities within five business days of the shipping window start. For a window starting Monday, submit changes by Friday end of day
For Direct Import / Domestic Long Lead POs, reduce quantities before the ship window end date. If the window ends Friday, the down-confirmation window ends Friday end of day
Review POs promptly upon receipt
Designer note (internal)
Two timelines, one fee. Lane 1 (standard PO) marks Ship window start → +5 business days (amber cutoff line) → Ship window end; lane 2 (Direct Import / Domestic Long Lead) puts the cutoff at Ship window end. Before the cutoff is green, after it is red. Because the charge is identical for both PO types, the two red blocks feed one shared 3% COGS widget on the right instead of printing the rate twice — same construction as A5 Direct Imports.
The exemption band at the bottom is authored as region-scoped groups (see diagrams/CONVENTIONS.md), so each tab shows only its own rule (NA = no exceptions, EU = 12-week ≤ 5% waiver). Cross-region comparison stays in the internal notes.
3 Chargeback fee≠ Differs from North America
Penalty
3%
of COGS on the chargeback quantity
Waived when
≤ 5%
12-week average "in full delivery" defect rate (week = Mon–Sun)
3% of cost of goods sold for the chargeback quantity
Internal note — not shown in productNA 与 EU 费率相同（均为 3% COGS），因此示意图中两条 PO 轨道汇入同一个扣费 widget，不重复标两次费率。大区差异只在豁免条款，见 4。
4 Official exemptions≠ Differs from North America
✅ No chargeback for any given week (Monday to Sunday) if your 12-week average "in full delivery" defect rate is 5% or less.
Internal note — not shown in productNA 无豁免 / EU 享 12 周 ≤5% 豁免 —— 已按大区分别渲染：示意图底部豁免条与正文都只出本 tab 大区的条款，不再在同一页并列两个大区（用户评审 2026-09-07）。
5 Documents required for dispute
Provide evidence that you reduced the quantity on time :
PO confirmation — EDI 855 or PO dashboard download
Any document showing both the PO ID and ASIN ID
Internal note — not shown in productCS Excel 另列 "Documentation of any approved extensions"，AVC 未列此项 → 若保留须标 ⓘ Not published by Amazon。
6 Evidence examples
✓ Approved submission
✕ Denied submission
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