1 DefinitionA taping chargeback means that your products weren't properly secured for shipment. [1]
Products must be taped to secure loose box lids or openings so that products do not come out and get trapped in conveyor belts. [1]
2 What triggers it & how to prevent it Final composition for this type
Taping — unsecured lids, flaps and seams let units escape on the conveyor, so the FC tapes them and bills you Amazon action Vendor action ✓ Compliant taped openings tape seals every opening clear of tape ✓ Lids and flaps taped down ✓ Loose parts secured together ✓ Box stays tight in transit ✓ Barcode left uncovered Vendor action · tape every opening, keep the barcode clear What the policy requires All package openings secured with tape Box packed tight so it cannot shift Loose parts secured together Bagged or wrapped units fully sealed Item barcode still scannable after taping Published for CA and UK · no US page ✕ Defect loose lid ✕ flap lifts open falls out ✕ tape covers the barcode ✕ Openings not secured ✕ Box not tight ✕ Loose parts unsecured ✕ Barcode taped over Amazon action · secures the package at the FC, then bills per unit NA · published for Canada only EU · published for the UK Keep the item barcode scannable after taping
✕ What triggers it Package openings (box lids, flaps, bag seams) not secured with tape [1] Item is packed in a box but the box is not securely tight [2] Item has loose parts not secured together [2] Item is bagged or bubble-wrapped but the packaging is not sealed [2]
✓ How to prevent it Ensure all package openings are properly secured [1] Tape box lids and flaps so the box stays tight in transit [2] Secure loose parts together before shipping [2] Keep the item identifier barcode scannable after taping — do not tape over it [2]
Designer note (internal) E 型 · 🟢 箱盖/袋口用胶带完整封合、条码未被胶带覆盖;🔴 箱盖翘起红✕、内容物外露、胶带盖住条码红✕。
3 Chargeback feeSee the family fee table above for the Taping row.
Published for Canada only — $0.66 per unit, no size tiers. Amazon publishes no US page for this chargeback.
◻ Official exemptions — not displayed: Amazon publishes no exemption for this type
5 Documents required for dispute
Purchase order / shipping label [1]
Photos of the product showing securely taped or sealed openings and a scannable barcode on the exterior [1]
Contact revenuerecovery@pacvue.com and our team will help you prepare and submit the dispute.
6 Evidence examples
✓ Approved submission
✕ Denied submission
1 Definition≠ Differs from North America A taping chargeback means that your products weren't properly secured for shipment. [1]
Products must be taped to secure loose box lids or openings so that products do not come out and get trapped in conveyor belts. [1]
2 What triggers it & how to prevent it Final composition for this type
Taping — unsecured lids, flaps and seams let units escape on the conveyor, so the FC tapes them and bills you Amazon action Vendor action ✓ Compliant taped openings tape seals every opening clear of tape ✓ Lids and flaps taped down ✓ Loose parts secured together ✓ Box stays tight in transit ✓ Barcode left uncovered Vendor action · tape every opening, keep the barcode clear What the policy requires All package openings secured with tape Box packed tight so it cannot shift Loose parts secured together Bagged or wrapped units fully sealed Item barcode still scannable after taping Published for CA and UK · no US page ✕ Defect loose lid ✕ flap lifts open falls out ✕ tape covers the barcode ✕ Openings not secured ✕ Box not tight ✕ Loose parts unsecured ✕ Barcode taped over Amazon action · secures the package at the FC, then bills per unit NA · published for Canada only EU · published for the UK Keep the item barcode scannable after taping
✕ What triggers it Package openings (box lids, flaps, bag seams) not secured with tape [1] Item is packed in a box but the box is not securely tight [2]NA Item has loose parts not secured together [2]NA Item is bagged or bubble-wrapped but the packaging is not sealed [2]NA
✓ How to prevent it Ensure all package openings are properly secured [1] Tape box lids and flaps so the box stays tight in transit [2]NA Secure loose parts together before shipping [2]NA Keep the item identifier barcode scannable after taping — do not tape over it [2]NA
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Detailed preparation policy Amazon has not published a detailed preparation policy for this marketplace. You may refer to the North America policy, which uses imperial units (inches / lb) and may not apply to your marketplace.
Designer note (internal) E 型 · 🟢 箱盖/袋口用胶带完整封合、条码未被胶带覆盖;🔴 箱盖翘起红✕、内容物外露、胶带盖住条码红✕。
3 Chargeback fee≠ Differs from North America See the family fee table above for the Taping row.
◻ Official exemptions — not displayed: Amazon publishes no exemption for this type
5 Documents required for dispute≠ Differs from North America
Purchase order / shipping label [1]
Photos of the product showing securely taped or sealed openings and a scannable barcode on the exterior [1]
Contact revenuerecovery@pacvue.com and our team will help you prepare and submit the dispute.
6 Evidence examples
✓ Approved submission
✕ Denied submission