Chargebacks Analysis Report ▸ Prep - Bubble Wrapping guide drawer　｜　← E3 · All types · E5 →
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Prep - Bubble Wrapping
Manual dispute
✕
Product preparation · unit E4
North America
Europe

1 Definition

A bubble wrap chargeback means you did not properly bubble wrap your products that are fragile, collectible, or have loose pieces. A product secured only with tape is considered loose. [1]

2 What triggers it & how to prevent it Final composition for this type

Bubble wrapping — a fragile, collectible or loose-part unit arrives unwrapped or under-wrapped and gets damaged in the networkAmazon actionVendor action✓ Compliantwrapped fragile unitlabel outside✓ Every unit wrapped on its own✓ Nothing left exposed✓ No empty space to move intwo layers,all sidesVendor action · wrap each unit before it shipsWhat the policy requiresWrap all units individuallyWrap multiple pieces within a unitseparatelyAt least two layers, nothing exposedNo empty space left in the packageBarcode scannable without unwrappingDetailed wrap rules are NA policy✕ Defectsingle layer✕ one layer✕ rim exposedempty space✕ Not wrapped at all✕ Fewer than two layers✕ Set not wrapped per unit✕ Fails the drop test✕ Barcode covered, no labelAmazon action · wraps the unit at the FC, then bills per unitNA · two layers minimumNA · three-foot drop testNA · no empty space in the packageEU · wrap detail not published
✕ What triggers it
  • Fragile / collectible / loose-piece products arrived without bubble wrap [1]
  • Wrapped with fewer than two layers [2]
  • Units in a set not wrapped individually [2]
  • Part of the item left exposed [2]
  • Item fails a three-foot drop test after wrapping [2]
  • Empty space left in the package, allowing movement [2]
  • Barcode unscannable after wrapping and no external label applied [2]
✓ How to prevent it
  • Wrap every unit individually — in a set of four wine glasses, each glass separately [2]
  • Wrap multiple pieces within a unit separately so they don't damage each other [2]
  • Use at least two layers of bubble wrap, leaving nothing exposed [2]
  • Ensure the item passes a three-foot drop test after wrapping [2]
  • Fill empty space so contents cannot move [2]
  • Keep the barcode scannable without unwrapping; cover all non-relevant labels [2]
  • For fragile liquids that still leak, add a cap seal [2]
Designer note (internal)

E 型 · 🟢 逐件包裹、剖面显示 2 层气泡膜、无空隙、条码外贴可扫、旁标 "3-ft drop test ✓"；🔴 单层/局部裸露红✕、包内空隙、条码被覆盖红✕。

3 Chargeback fee

See the family fee table above for the Bubble wrapping row.

◻ Official exemptions — not displayed: Amazon publishes no exemption for this type

5 Documents required for dispute

  1. Purchase order / shipping label [1]
  2. Photos showing the product properly bubble-wrapped with the barcode visible, evidencing that no extra prep was required at the fulfillment center [1]

6 Evidence examples

✓ Approved submission
✓ Approved submission
✕ Denied submission
✕ Denied submission
7　References

[1] Bubble wrap non-compliance — Amazon Vendor Central (US) ↗

[2] Bubble wrap requirements — Amazon Vendor Central (US) ↗

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