Chargebacks Analysis Report ▸ Prep - Bubble Wrapping guide drawer　｜　← E3 · All types · E5 →
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Prep - Bubble Wrapping
Manual disputeNA: billed as another type
✕
Product preparation · unit E4
North America
Europe

1 Definition

A bubble wrap chargeback means you did not properly bubble wrap your products that are fragile, collectible, or have loose pieces. A product secured only with tape is considered loose. [1]

2 What triggers it & how to prevent it Final composition for this type

Bubble wrapping — a fragile, collectible or loose-part unit arrives unwrapped or under-wrapped and gets damaged in the networkAmazon actionVendor action✓ Complianta set of four, each wrapped1234label outside✓ Every unit wrapped on its own✓ Nothing left exposed✓ No empty space to move intwo layers,all sidesVendor action · wrap each unit before it shipsWhat the policy requiresWrap all units individuallyWrap multiple pieces within a unitseparatelyAt least two layers, nothing exposedNo empty space left in the packageBarcode scannable without unwrappingDetailed wrap rules are NA policy✕ Defectthe set wrapped as one✕ one layer✕ rim exposedempty space✕ Not wrapped at all✕ Fewer than two layers✕ Set not wrapped per unit✕ Fails the drop test✕ Barcode covered, no labelAmazon action · wraps the unit at the FC, then bills per unitEU · wrap detail not published
✕ What triggers it
  • Fragile / collectible / loose-piece products arrived without bubble wrap [1]
  • Wrapped with fewer than two layers [2]NA
  • Units in a set not wrapped individually [2]NA
  • Part of the item left exposed [2]NA
  • Amazon publishes no wrap-thickness or drop-test threshold for this marketplace — the wrapping requirement is stated without a measurable limit
  • Empty space left in the package, allowing movement [2]NA
  • Barcode unscannable after wrapping and no external label applied [2]NA
✓ How to prevent it
  • Wrap every unit individually — in a set of four wine glasses, each glass separately [2]NA
  • Wrap multiple pieces within a unit separately so they don't damage each other [2]NA
  • Use at least two layers of bubble wrap, leaving nothing exposed [2]NA
  • Wrap so the item survives normal network handling — Amazon publishes no drop-test threshold for this marketplace
  • Fill empty space so contents cannot move [2]NA
  • Keep the barcode scannable without unwrapping; cover all non-relevant labels [2]NA
  • For fragile liquids that still leak, add a cap seal [2]NA
📋 Detailed preparation policy

Amazon has not published a detailed preparation policy for this marketplace. Amazon does publish one for North America, which uses imperial units (inches / lb) and may not apply to your marketplace — open it below. This chargeback is not billed under this name in North America, so the North America tab of this guide carries no policy.

Designer note (internal)

E 型 · 🟢 逐件包裹、剖面显示 2 层气泡膜、无空隙、条码外贴可扫、旁标 "3-ft drop test ✓"；🔴 单层/局部裸露红✕、包内空隙、条码被覆盖红✕。

3 Chargeback fee

MarketStandard sizeLarger size
UK£0.47 per unit [1]UK£1.22 per unit [1]UK
DE€0.91 per unit [1]DE€1.41 per unit [1]DE
IT€0.59 per unit [1]IT€0.99 per unit [1]IT
FR€0.74 per unit [1]FR — waived for any Monday-to-Sunday week in which your trailing four-week compliance rate for this prep process is above 95% [1]FRThe French page publishes one rate only, with no larger-size tier [1]FR
ES€0.60 per unit [1]ES€0.76 per unit [1]ES
NL❌ No fee published — Amazon publishes no product-preparation help section at all on the Dutch marketplace, so there is no rate to quote. Amazon publishes no rate here, but this chargeback is raised against Dutch accounts — check your Vendor Central billing for the amount actually charged.—
BE€0.59 per unit [1]BE€0.99 per unit [1]BE
PL❌ No fee published — this chargeback type has no published page on the Polish marketplace. Amazon publishes no rate here, but this chargeback is raised against Polish accounts — check your Vendor Central billing for the amount actually charged.—
SE❌ No fee published — this chargeback type has no published page on the Swedish marketplace. Amazon publishes no rate here, but this chargeback is raised against Swedish accounts — check your Vendor Central billing for the amount actually charged.—
TR£0.47 per unit, as printed [1]TR ⓘOn the Turkish marketplace Amazon publishes the United Kingdom page unchanged, so the amount appears in pounds sterling and no lira amount is published. Read it as printed and check your Vendor Central billing [1]TR.£1.22 per unit, as printed [1]TR

Non-sort means over 45.5 × 34.0 × 26.4 cm or heavier than 12.3 kg — the Italian and Belgian pages call the same threshold oversized [1].

Internal note — not shown in product原文为"见族 E 费率总表 Bubble wrapping 行"，那个注入机制从未生效（family_fee_row() 按单元 ID 匹配、族 E 总表首列是缺陷名），本单元此前在产品上没有任何费率数字。已改为行内按市场表；因 owner 2026-09-09 裁定本单元仅 EU 适用，只列 EU 市场行。账本见 market-expansion/ledger/fees-all.csv（筛 node=G201267100）。
FR 独有豁免 —— FR 的 G201267100 写有"连续四周合规率高于 95% 则该周（周一至周日）不计费"，实测在 US / CA / MX / BR / UK / DE / IT / BE / TR 九站均 0 处命中，故仅挂 FR 行；账本行 #F-FR-G201267100-9-1。BE 不继承（IT 副本，IT 无此句）。同形态另见 E8 的 G201267080（boxing）。
BE 与 TR 的该页分别与 IT / UK 逐字相同（equivalence.csv#G201267100/BE:IT、.../TR:UK）；NL / PL / SE 为 404。库内 prep - bubble wrapping EU 合计 301,404 笔 / NA 0 笔。
◻ Official exemptions — not displayed: Amazon publishes no exemption for this type

5 Documents required for dispute

  1. Purchase order / shipping label [1]
  2. Photos showing the product properly bubble-wrapped with the barcode visible, evidencing that no extra prep was required at the fulfillment center [1]

6 Evidence examples

✓ Approved submission
✓ Approved submission
✕ Denied submission
✕ Denied submission
Contact supportOur team will help you prepare and submit the dispute.

View the full chargeback response flow →

7　References

[1] Bubble wrap non-compliance — Amazon Vendor Central: UK ↗ · DE ↗ · IT ↗ · FR ↗ · ES ↗ · BE ↗ · TR ↗

[2] Bubble wrap requirements — Amazon Vendor Central (US) ↗ No Europe page for this topic — this link opens the North America page, which requires a North America account

Effect page auto-generated from 03-per-type-content/ · content and page never drift apart · PIN-3468