Chargebacks Analysis Report ▸ Invalid Expiration Date guide drawer　｜　← D4 · All types · D6 →
← All types
Invalid Expiration Date
Manual disputeMapping inferred
✕
ASN accuracy · unit D5
North America
Europe
⚠ Amazon does not publish a dedicated help page for this legacy chargeback code. The closest current policy is shown below.
ⓘ This chargeback was previously published as “ASN accuracy”. Amazon reorganised it under “Receiving accuracy” in October 2025.
INTERNAL — NOT IN THE FIRST RELEASE
本页不在一期上架范围：AVC 无具体对应的帮助文档（本页内容由 D4 Missing Expiration Date 推断），且库内 asn accuracy → asn_imia_invalid_expiration_date 数据范围为 2020-02-02 ~ 2025-09-27，此后不再产生新数据。内容已建、不进导航（index 中置底折叠），恢复产生数据即可放开 —— 见 00-scope-matrix.md §3 族 D。

1 Definition

An invalid expiration date defect occurs when the expiration date submitted in the ASN fails Amazon's validation — the value is malformed, or falls outside the acceptable range for the product's category. ⓘ Not published by Amazon

Amazon's published "expiration date is too far in the future" thresholds:

3 years (1,095 days) or more for Grocery, Pantry, Drugstore, Sports, SDP Miscellaneous, Office Products, Lawn and Garden, and Outdoors; 5 years (1,825 days) or more for Baby, BISS, Kitchen, Health and Personal Care, Personal Care Appliances, Pet Supplies, Tools & Building Supplies, Home, Home Improvement, Beauty, and Luxury Beauty [1]

Internal note — not shown in product2026-08-28 复核：UK G201741480（ASN accuracy 页，2026-08-27 抓取）明文列有 "Invalid expiry date: Date provided is in wrong format or is more than 10 years in the future from the FC receive date"（€0.07）—— EU 侧该子类型有官方定义，"推断 / Not published" 的框架仅对 NA 成立；页首提示是否需改为 NA-only，待 owner 裁定（见 content-verify/D.md）。

2 What triggers it & how to prevent it Final composition for this type

Today+3 yr+5 yrToo far in the future2015-Mar-112/1/11
Invalid Expiration Date — the date on the ASN fails validation: wrong format, or too far ahead Amazon action Vendor action Manufactured Vendor — product date Shipped + ASN Vendor — expiry date on the ASN ✗ Received at FC Amazon — date check at receipt Expiration date as declared on the ASN Date format check ✓ 2015-Mar-1 — unambiguous ✗ 12/1/11 — ambiguous, rejected How far the declared date may sit beyond the ASN creation date ASN creation date + 3 yr (1,095 d) + 5 yr (1,825 d) too far in the future The ceiling is 3 years for one category group and 5 years for the other — beyond it the date fails validation. Chargeback rate 2% / 4% / 6% PCOG by the 12-week compliance rate ⓘ Not published by Amazon under this legacy name — the closest current rule is the expiration-date validity check shown here.
✕ What triggers it
  • Expiration date too far in the future — beyond the applicable threshold above [1]
  • Expiration date in the ASN does not match the actual date on the product [1]
  • Date format fails validation in the ASN or EDI DESADV message ⓘ Not published by Amazon
✓ How to prevent it
  • Keep expiration dates within the acceptable range for the product's category and market (see thresholds above) [1]
  • Ensure the ASN expiration date matches the physical product [1]
  • Use a globally unambiguous date format such as 2015-Mar-1 rather than 12/1/11 [3]
  • Validate date formats before transmitting the ASN or EDI DESADV ⓘ Not published by Amazon
Designer note (internal)

D-type date axis. Mark Today → +3 yr (yellow line, ceiling for the first NA category group) → +5 yr (yellow line, ceiling for the second NA category group).

🟢 The date falls inside the window; 🔴 beyond the applicable category ceiling → Too far in the future.

Left card with format examples: 🟢 2015-Mar-1 vs 🔴 12/1/11 (ambiguous).

Internal note — not shown in productRate card = region-split slot — <g data-region="NA"> / <g data-region="EU"> siblings in the same slot (05-mockups/diagrams/CONVENTIONS.md); neither tab may show the other region's fee.
费率对照（仅内部）：NA = 2% / 4% / 6% PCOG 按 12 周合规率；EU = 每件固定额 —— UK £0.06、DE / IT €0.07，FR / PL / SE 无费率。
上限刻度已按大区拆组（2026-09-08）：NA 组画 0–3 年绿 / 3–5 年黄 / >5 年红，EU 组画 0–10 年绿 / >10 年红，两组占同一插槽。对照仅留此处：NA 按品类 3 或 5 年，EU 统一 10 年。刻度起点也按大区分：NA 以 ASN 创建日为原点（沿用本族 NA 口径，见 D6/D7 与 G7），EU 以收货日为原点 —— 上限数值来自 AVC，起点口径来自本族规则，源页未逐条重申。

3 Chargeback fee

MarketRate
USTiered by the 12-week compliance rate: 2% / 4% / 6% PCOG [1]US
CASame tiers as US: 2% / 4% / 6% PCOG [1]CA
Internal note — not shown in productSE / PL 两行为 2026-09-08 实测 —— 本单元 EU 费率来源页 GRWSA8S934RXN6UX 在 vendorcentral.amazon.se 与 .pl 均返回 HTTP 404；两站现存的 6 个 chargeback 帮助页全文无任何金额。故按"未公布费率"处理，不套用 UK / DE 金额。
◻ Official exemptions — not displayed: Amazon publishes no exemption for this type

5 Documents required for dispute

  1. Screenshot showing the expiration date in your ASN [1]
  2. Product expiration labels / manufacturing documentation evidencing the true date ⓘ Not published by Amazon
  3. EDI DESADV record if the date was correctly transmitted ⓘ Not published by Amazon

6 Evidence examples

✓ Approved submission
✓ Approved submission
ⓘ Example shared across the expiration-date defects
✕ Denied submission
✕ Denied submission
ⓘ Example shared across the expiration-date defects
7　References

[1] Receiving accuracy chargebacks → Expiration date is too far in the future — Amazon Vendor Central: US ↗ · CA ↗

[3] About Expired Product — Amazon Vendor Central (US) ↗

Effect page auto-generated from 03-per-type-content/ · content and page never drift apart · PIN-3468