Chargebacks Analysis Report ▸ Prep - Opaque Covering guide drawer　｜　← E9 · All types · E11 →
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Prep - Opaque Covering
Manual disputeNA only
✕
Product preparation · unit E10
North America
Europe — not applicable

1 Definition

An opaque covering chargeback may occur when a product that requires an opaque cover (if it has nudity, provocative positions, or vulgar language) was not bagged properly using a non-transparent bag. [1]

2 What triggers it & how to prevent it Final composition for this type

Opaque covering — an adult-content unit ships in packaging you can see through, so the FC re-bags it and bills youAmazon actionVendor action✓ Compliantblack opaque bagcontents not visibleblack, opaque bag✓ Adult content fully concealed✓ Barcode label on the outside of the bag✓ Warning added on large openingsVendor action · opaque-bag adult items before shippingWhat the policy requiresAdult content must be concealedBag in black, opaque materialScannable identifier on the outside —or an ASIN stickerHeat-sealed opaque shrink wrap is anaccepted alternative✕ Defectsee-through bagcontent shows through✕ inside✕ translucent bag✕ Shipped in a clear or translucent bag✕ No scannable barcode on the outside✕ Large opening with no suffocation warningAmazon action · opaque-bags the unit at the FC, then bills per unitNA · bag thickness ≥ 1.5 milNA · opening over 5 in flat → warningNA · bag ≤ 3 in beyond the product
✕ What triggers it
  • Adult-content product shipped in a transparent or translucent bag [1]
  • Packaged opaquely but no scannable barcode on the outside of the bag [2]
  • Bag opening > 5 in flat with no suffocation warning [2]
✓ How to prevent it
  • Bag adult products in black, opaque bags that cannot be seen through [2]
  • Apply a scannable item identifier barcode on the outside of the bag; add an ASIN sticker if unscannable [2]
  • Add a suffocation warning if the bag opening is > 5 in when flat [2]
Designer note (internal)

E 型 · 🟢 黑色不透明袋完全遮蔽内容物、袋外贴条码、袋口标 "> 5 in → suffocation warning"；🔴 半透明可见内容红✕、条码贴在袋内不可扫红✕。

3 Chargeback fee

MarketStandard sizeOversized
US$1.10 per unit [1]US$2.29 per unit [1]US
CA1.58 CAD per unit [1]CA3.28 CAD per unit [1]CA
MX❌ No local rate published [1]MX ⓘOn the Mexican and Brazilian marketplaces Amazon publishes the North American page unchanged, and that page states rates for United States and Canadian vendors only — no peso or real amount is published. Check your Vendor Central billing for the amount you are actually charged [1]MX.—
BR❌ No local rate published [1]BR ⓘOn the Mexican and Brazilian marketplaces Amazon publishes the North American page unchanged, and that page states rates for United States and Canadian vendors only — no peso or real amount is published. Check your Vendor Central billing for the amount you are actually charged [1]BR.—

Anything larger than 18 × 14 × 8 inches or heavier than 20 lbs counts as oversized; the current rates took effect on 21 July 2025 [1]

Internal note — not shown in product2026-09-20 NA 四站全量重抓（node G201733680 与 G201686220）—— 费率段落四站相同（US $1.10 / $2.29、CA 1.58 / 3.28 CAD，生效 2025-07-21，超尺寸 18 × 14 × 8 in / 20 lbs），MX 与 US 逐字相同、BR 与 CA 逐字相同，MX / BR 不发布本地货币金额；与 2026-09-09 ledger 一致。CA/BR 的 chargeback 页比 US/MX 少一行指向 requirements 页的链接，正文其余相同。注意：CA/BR 的 requirements 页（G201686220）与 US/MX 标题相同但正文不同 —— US/MX 版含窒息警示（袋口 >5"）、1.5 mil 袋厚、热封替代方案与决策树；CA/BR 版只有两条（不透明袋 + 袋外条码可扫）。当前区块 2 / 2b 写的是 US/MX 版。
◻ Official exemptions — not displayed: Amazon publishes no exemption for this type

5 Documents required for dispute

  1. Purchase order / shipping label [1]
  2. Photos showing the product properly opaque-bagged or shrink-wrapped with a clearly scannable barcode [1]

6 Evidence examples

✓ Approved submission
✓ Approved submission
✕ Denied submission
✕ Denied submission
Contact supportOur team will help you prepare and submit the dispute.

View the full chargeback response flow →

7　References

[1] About opaque covering non-compliance — Amazon Vendor Central: US ↗ · CA ↗ · MX ↗ · BR ↗

[2] Opaque covering requirements — Amazon Vendor Central: US ↗ · CA ↗ · MX ↗ · BR ↗

Effect page auto-generated from 03-per-type-content/ · content and page never drift apart · PIN-3468