Chargebacks Analysis Report ▸ Prep - Opaque Covering guide drawer　｜　← E9 · All types · E11 →
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Prep - Opaque Covering
Manual disputeNA only
✕
Product preparation · unit E10
North America
Europe — not applicable

1 Definition

An opaque covering chargeback may occur when a product that requires an opaque cover (if it has nudity, provocative positions, or vulgar language) was not bagged properly using a non-transparent bag. [1]

2 What triggers it & how to prevent it Final composition for this type

Opaque covering — an adult-content unit ships in packaging you can see through, so the FC re-bags it and bills youAmazon actionVendor action✓ Compliantblack opaque bagcontents not visibleblack, opaque bag✓ Adult content fully concealed✓ Barcode label on the outside of the bag✓ Warning added on large openingsVendor action · opaque-bag adult items before shippingWhat the policy requiresAdult content must be concealedBag in black, opaque materialScannable identifier on the outside —or an ASIN stickerHeat-sealed opaque shrink wrap is anaccepted alternativeNorth America policy · this type has no EU equivalent✕ Defectsee-through bagcontent shows through✕ inside✕ translucent bag✕ Shipped in a clear or translucent bag✕ No scannable barcode on the outside✕ Large opening with no suffocation warningAmazon action · opaque-bags the unit at the FC, then bills per unitNA · bag thickness ≥ 1.5 milNA · opening over 5 in flat → warningNA · bag ≤ 3 in beyond the productNA only · no EU type
✕ What triggers it
  • Adult-content product shipped in a transparent or translucent bag [1]
  • Packaged opaquely but no scannable barcode on the outside of the bag [2]
  • Bag opening > 5 in flat with no suffocation warning [2]
✓ How to prevent it
  • Bag adult products in black, opaque bags that cannot be seen through [2]
  • Apply a scannable item identifier barcode on the outside of the bag; add an ASIN sticker if unscannable [2]
  • Add a suffocation warning if the bag opening is > 5 in when flat [2]
Designer note (internal)

E 型 · 🟢 黑色不透明袋完全遮蔽内容物、袋外贴条码、袋口标 "> 5 in → suffocation warning"；🔴 半透明可见内容红✕、条码贴在袋内不可扫红✕。

3 Chargeback fee

US $1.10 per unit, $2.29 oversized · CA CAD 1.58 per unit, CAD 3.28 oversized. Effective 2025-07-21 [1]

◻ Official exemptions — not displayed: Amazon publishes no exemption for this type

5 Documents required for dispute

  1. Purchase order / shipping label [1]
  2. Photos showing the product properly opaque-bagged or shrink-wrapped with a clearly scannable barcode [1]

6 Evidence examples

✓ Approved submission
✓ Approved submission
✕ Denied submission
✕ Denied submission
7　References

[1] About opaque covering non-compliance — Amazon Vendor Central (US) ↗

[2] Opaque covering requirements — Amazon Vendor Central (US) ↗

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