Chargebacks Analysis Report ▸ Prep - Set Creation guide drawer　｜　← E8 · All types · E10 →
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Prep - Set Creation
Manual disputeEU: published, no rate
✕
Product preparation · unit E9
North America
Europe

1 Definition

Products that contain two or more units (parts or quantity of the same product) must be packaged as a set before they arrive at an Amazon fulfillment center. Otherwise, you will receive a set creation chargeback. [1]

2 What triggers it & how to prevent it Final composition for this type

Set creation — a multi-unit product arrives as loose pieces instead of one sellable set, so the FC assembles it and bills youAmazon actionVendor action✓ Compliantmulti-unit setunit 1unit 2unit 3✕✕✕Sold as setone sellable unit✓ All parts packaged together✓ Set label applied✓ One barcode for the set ASINVendor action · bundle, label and seal before shippingWhat the policy requiresPackage all parts together in a bag,box or bubble wrapHeat-sealed shrink wrap is acceptedMeet the rules of the packaging chosenA "Sold as set" sticker or equivalentOne identifier for the set ASIN —cover the component barcodes✕ Defectloose componentsunit 1unit 2unit 3✕ arrive loose · three codes all scan · no set label✕ Parts not packaged together✕ No set label✕ Component codes left uncoveredAmazon action · creates the set at the FC, then bills per unitTwo or more units → one sellable setSingle scannable barcode for the set
✕ What triggers it
  • Multi-component or multi-pack products arrived not packaged together [1]
  • Set has no "Sold as set" label or equivalent [2]
  • Set carries more than one scannable barcode — component barcodes not covered [2]
  • Chosen packaging does not meet its own prep requirement (bagging / boxing / bubble wrap) [2]
✓ How to prevent it
  • Package all parts together in a bag, box, or bubble wrap; heat-sealed shrink wrap is acceptable [2]
  • Meet the requirements of whichever packaging type you choose [2]
  • Apply a "Sold as set" sticker or equivalent ("Ready to ship", "This is a set. Do not separate.") [2]
  • Show a single item identifier barcode for the set ASIN; cover component barcodes [2]
Designer note (internal)

E 型 · 🟢 多件裹成一体、贴 "Sold as set" 标、仅一个条码、组件条码被遮；🔴 组件散开红✕、多个条码同时可扫红✕、无套装标识。

3 Chargeback fee

MarketStandard sizeOversized
US$1.75 per unit [1]US$2.35 per unit [1]US
CA2.51 CAD per unit [1]CA3.36 CAD per unit [1]CA
MX❌ No local rate published [1]MX ⓘOn the Mexican and Brazilian marketplaces Amazon publishes the North American page unchanged, and that page states rates for United States and Canadian vendors only — no peso or real amount is published. Check your Vendor Central billing for the amount you are actually charged [1]MX.—
BR❌ No local rate published [1]BR ⓘOn the Mexican and Brazilian marketplaces Amazon publishes the North American page unchanged, and that page states rates for United States and Canadian vendors only — no peso or real amount is published. Check your Vendor Central billing for the amount you are actually charged [1]BR.—

Anything larger than 18 × 14 × 8 inches or heavier than 20 lbs counts as oversized; the current rates took effect on 21 July 2025 [1]

Internal note — not shown in productUK set creation 页面抓取为空，EU 走费率三级回退。
Internal note — not shown in product2026-09-20 NA 四站全量重抓（US / CA / MX / BR，node G201267200 与 G201685260，输出在 temp/chargeback-analysis/vc-docs-{us,ca,mx,br}/）—— 四站 chargeback 页逐字相同（仅域名不同），同一段落内同时写 US $1.75 / $2.35 与 CA 2.51 / 3.36 CAD，生效日 2025-07-21，超尺寸定义 18 × 14 × 8 in / 20 lbs；MX、BR 不发布本地货币金额。与 2026-09-09 ledger（market-expansion/ledger/fees-all.csv，筛 node=G201267200）一致。注意：CA/BR 的 requirements 页（G201685260）与 US/MX 标题相同但正文不同 —— US/MX 版含 "Sold as set" 标签、遮盖组件条码、热封说明与决策树；CA/BR 版只要求「多件 / 多部件整体打包 + 条码可读」，不提 "Sold as set" 标签，也不提遮盖组件条码。当前区块 2 / 2b 写的是 US/MX 版。
Internal note — not shown in productUS / MX 的 prep requirements 总览页（G3MXCAQ6RBTPCH4F）费率表 Set creation 行仍写 $2.50 / $2.50，与本单元 chargeback 页 2025-07-21 更新后的 $1.75 / $2.35 冲突 —— Amazon 自身未同步该总览表（同表 Boxing $2.11 / $3.00、Item barcode labeling $0.71 与 E8 / E7 一致，仅 Set creation 行过期）。以 chargeback 页为准。
◻ Official exemptions — not displayed: Amazon publishes no exemption for this type

5 Documents required for dispute

  1. Purchase order / shipping label [1]
  2. Photos showing the set packaged together with the "Sold as set" label applied and a single scannable barcode [1]

6 Evidence examples

✓ Approved submission
✓ Approved submission
✕ Denied submission
✕ Denied submission
Contact supportOur team will help you prepare and submit the dispute.

View the full chargeback response flow →

7　References

[1] Set creation non-compliance — Amazon Vendor Central: US ↗ · CA ↗ · MX ↗ · BR ↗

[2] Set creation requirements — Amazon Vendor Central: US ↗ · CA ↗ · MX ↗ · BR ↗

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