Chargebacks Analysis Report ▸ Non-Compliant Barcode guide drawer　｜　← F1 · All types · G2 →
← All types
Non-Compliant Barcode
Manual dispute
✕
Receive Process · unit G1
North America
Europe

1 Definition

A Non-Compliant Barcode chargeback means that you either did not include a barcode on the products you shipped or the barcode that you provided could not be scanned. [1][2]

All merchandise sent to Amazon must include a product identification number (UPC, ASIN, EAN, ISBN, etc.) that is barcoded and printed numerically on the exterior so it can be identified and scanned. [1][2]

2 What triggers it & how to prevent it Final composition for this type

Non-Compliant Barcode — a missing or unscannable item barcode stops the receive scan Amazon action Vendor action Vendor — apply the item barcode Amazon — receive scan Non-compliant barcode triggers 0 12345 67890 5 ✓ Flat and undamaged ✓ High contrast, matte ✓ Number printed under the barcode ✓ Correct height and format Receive scan Amazon — at the FC ✕ No barcode on the product every unit needs a UPC, EAN, ASIN or ISBN, barcoded and printed numerically ✕ Barcode cannot be scanned torn · smudged · wrong height or format · blurry or shiny background ✕ Identifier not linked to the ASIN in your catalog keep the catalog identifier in sync with the barcode you apply Chargeback fee — Amazon (billing) 3% of the cost of the product Prevent — keep the identifier updated in your catalog and follow the barcode height and format standards Dispute — images of the label and ASIN barcode proving it was scannable when it left your facility Amazon pauses the receive process to identify and relabel the product when the barcode cannot be scanned.
✕ What triggers it

You are considered non-compliant if:

  • The barcode is missing [1][2]
  • The barcode cannot be scanned — torn, smudged, an incorrect height or format, against a blurry or shiny background, or otherwise damaged [1][2]
  • The barcode product identification number is not linked to the ASIN in your catalog [1]
✓ How to prevent it
  • Ensure the product identification number from the barcode is updated in your catalog [1]
  • Print the identifier numerically on the exterior alongside the barcode [1][2]
  • Avoid torn, smudged, or damaged labels, and blurry or shiny backgrounds [1][2]
  • Follow the barcode height and format standards in the North American Vendor Shipment Guidelines [1]
Designer note (internal)
Internal note — not shown in product第三张触发卡（identifier 未关联 ASIN）与费率条都是 region-split slot —— <g data-region="NA"> / <g data-region="EU"> 同插槽兄弟组（见 05-mockups/diagrams/CONVENTIONS.md）；EU tab 换成中性卡"页面只列了上面两条触发"，并只出本区费率。
费率对照（仅内部）：NA = 商品成本的 3%；EU = 每件 £0.25。
Internal note — not shown in productG 纸箱型 · 商品外观图。🟢 条码平整、高对比、印有数字、位置平坦；🔴 条码撕裂/污损红✕、贴在反光面、条码与 catalog ASIN 不匹配（画一条断开的连线到 catalog 卡片，标 NA）。

3 Chargeback fee

3% of the cost of the product [1]

Internal note — not shown in product旧稿写"3%，NA 与 EU 相同"——经核 UK G201741550 页费率为 £0.25 per item，与 NA 的 3% 不同，已改为分区表。UK 页触发清单也未列"未关联 ASIN"一条，已标 NA。 2026-09-08 实测：DE 与 FR 同 node 为 EUR 0.30 per item，IT 返回 HTTP 404（无该类型页）。
◻ Official exemptions — not displayed: Amazon publishes no exemption for this type
Internal note — not shown in productAVC 未公布豁免。CS PDF 的 "barcode damaged in transit by the carrier" 不是政策豁免；但 AVC 的 dispute 要求本身即为"证明离厂时可扫"，因此该主张可作为申诉论点放入 7 的 ⓘ Not published by Amazon。

5 Documents required for dispute

  1. Images of the label and the ASIN barcode showing the product was sent with a valid barcode and that it could be correctly scanned when it left your facility [1][2]
  2. If the barcode was damaged in transit — carrier documentation plus pre-shipment photos ⓘ Not published by Amazon

6 Evidence examples

✓ Approved submission
✓ Approved submission
✕ Denied submission
✕ Denied submission
7　References

[1][2] About non-compliant barcode — Amazon Vendor Central (US) ↗

Effect page auto-generated from 03-per-type-content/ · content and page never drift apart · PIN-3468