Source of this page: About No Show — Amazon Vendor Central: UK ↗ · DE ↗
1 Definition
A No Show chargeback occurs when the carrier does not show up for the confirmed delivery slot and the vendor does not cancel the confirmed appointment in advance.
2 What triggers it & how to prevent it Final composition for this type
Appointment booked in CARPAppointment confirmedConfirmed delivery slotNo Show — £425Notified via CARPCancelled in advance
✕ What triggers it
The carrier fails to arrive for a confirmed delivery slot, and
The appointment was not cancelled in advance by the vendor
Duplicate appointments created in CARP — these are also subject to chargebacks
✓ How to prevent it
Ensure your carrier keeps the scheduled appointment time
If the carrier cannot meet the timeline, have them inform Amazon via CARP
Align with your carrier when creating the appointment booking in CARP to avoid creating duplicate appointments — duplicates are themselves chargeable
Cancel a confirmed appointment in advance if the delivery will not happen
Designer note (internal)
Timeline template A, variant: Appointment booked in CARP → Appointment confirmed → Confirmed delivery slot.
🔴 Main path: no vehicle arrives at the confirmed slot + appointment not cancelled in advance → red ✕ No Show — £425
🟢 Branch 1: carrier informs Amazon via CARP in advance that it cannot meet the timeline → green ✓ Notified via CARP
🟢 Branch 2: appointment cancelled in advance → green ✓ Cancelled in advance
🔴 Branch 3: misalignment with the carrier creates duplicate bookings in CARP → red ✕ Duplicate appointment — also chargeable
Evidence card (bottom right): ISA number + FC address + Amazon date stamp (echoes 7).
❌ No fee published — this chargeback type has no published page on the Polish marketplace
SE
❌ No fee published — this chargeback type has no published page on the Swedish marketplace
Internal note — not shown in product2026-09-08 实测（新 cookie）：node G201570270 （H1）与 G201570280（H2）在 DE / IT / FR 三站皆存在，且三站正文字节数完全相同（1664 / 1484 chars），仅金额已本地化为 EUR 290（与 A2 / A5 那类"未本地化复制品"不同：那几页连货币符号都没改）。SE / PL 为 HTTP 404，无该类型页面。
◻ Official exemptions — not displayed: Amazon publishes no exemption for this typeInternal note — not shown in productAVC G201570270 未公布任何豁免条款，本块不显示。
5 Documents required for dispute
The Amazon Delivery Record or the carrier Proof of Delivery (POD) for the goods delivered. Whichever you provide, it must be :
date-stamped by Amazon, and
show both the FC address and the Inbound Shipment Appointment (ISA) number
Internal note — not shown in product这是一条单项且高门槛的证据要求 —— Amazon 只接受带其自身日期戳、且同时含 FC 地址与 ISA 号的记录。前端建议把三个必备要素做成 checklist 呈现。
Contact revenuerecovery@pacvue.com and our team will help you prepare and submit the dispute. View the full chargeback response flow →
◻ Evidence examples — not displayed: no reference images available yetInternal note — not shown in productCS 资料完全未覆盖本类型，无 Approved/Denied 示例。建议积累真实申诉后补图。
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